Joining steps
Membership is not created merely by logging in or buying a device. If you leave the form, you can complete saved data later, and the purchase request is not blocked after its data is complete.
Data may include governorate, usages, interests and preferred currency. We distinguish required from optional and clarify the purpose when collecting.
Choosing email to receive content or an offer does not mean consent to the rest of marketing channels.
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1
Log in with a verified phone number and choose to join the club.
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2
Complete the announced required fields and review their purposes of use.
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3
Accept the club policy. Membership starts after successful completion and activation confirmation appears.
Account services and club benefits
| Service or benefit | Usage condition |
|---|---|
| Orders, invoices and favorites | Account services per available features; not blocked for non-club members |
| Personalized offers, content or offer reminders | Per published benefits and each ones terms |
| Priority response | For eligible members during business hours; no promise of immediate response |
| Free shipping | When an explicit offer and order/area eligibility exist |
| Tiers, rewards and profile-completion incentives | Per the Rewards and Loyalty Points Policy for eligible members |
| Service follow-up | Through Almazen Care service |
Membership does not grant all benefits automatically. Points and tiers are governed by the Rewards and Loyalty Points Policy, while previously approved and proven rewards are preserved.
Data and messages
Club data is used per the privacy policy, and you may edit or request correction. Editing data does not repeat a previously granted completion reward.
Marketing is independent of membership. You may refuse offers or stop a channel while keeping membership.
Messages about active orders, account security and material membership changes are service messages according to their purpose.
Withdrawal, suspension and amendments
| Situation | Effect and safeguards |
|---|---|
| Withdrawal by request | Via customer service or account if available; new membership-linked benefits stop |
| Existing benefits at withdrawal | Handling is clarified per their terms before confirming withdrawal, without cancelling orders or due amounts |
| Proven abuse | A benefit or membership may be suspended, with reason stated and objection allowed when possible |
| Legitimate complaint or criticism | Is not a reason for cancelling membership |
| Club suspension | Does not automatically close the purchase account |
| Material program amendment | Announced with effective date before application; established benefits for previous orders are respected |
Free membership does not become paid without explicit new consent.